Author: LisaC

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CELEBRATING THE RE-OPENING OF DENTISTRY

iRONMAN COMMUNICATION TIP CREATE A POSITIVE EMOTIONAL EXPERIENCE FOR EVERYONE  DENTAL DRILLS There’s a new sheriff in town…named COVID-19!Throughout history…Disruption has lead to creativity. Start thinking outside the box of how to interact, communicate, lead...

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PRACTICING H.O.P.E.

Dental Professionals practice H.O.P.E as we move forward in these turbulent times.

Creating Customer-Centric Experiences

A CUSTOMER SERVICE HERO Harold opened the door for me at 6 am as I struggled to carry a 35-pound box, my computer bag, and supplies for my presentation that day. Here’s how the...

Value Trumps Worth

iRONMAN Communication Tip Are you hiring employees, purchasing office equipment / supplies, or updating technology based on the price rather than the value it will add to you practice? If the answer is yes,...

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The Communicator

How would your dental team react if they were rewarded regularly?